How To Set Up A New Comcast Account

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When you receive a cable Tv set ready-top box from Comcast, it will need to be activated before yous can receive channels on information technology. Y'all can activate your cable box online or by calling Comcast. Newer X1 cable boxes can be activated direct from your Tv set. Comcast volition not activate cable boxes purchased used.

one

Connect the "Cable In/RF In" connexion to the cable wall outlet. Employ a coaxial cable to make this connection, ensure that in that location is a lilliputian slack in the cable and so that there is no tension on the connectors.
ii
Connect the "HDMI to TV" port on the cable box to the HDMI port on your TV. You tin can apply the HDMI cablevision that came with the box, or whatever other HDMI cable. Brand note of the HDMI port that yous employ on your TV so that yous can easily switch to it later.
- Many Comcast cable boxes accept multiple HDMI ports. Make sure y'all're using the HDMI Out port on the box and not the HDMI Input ports.
- If you don't take an HDMI port on your Telly, y'all can use a coax cable to connect the "To Boob tube/RF Out" port to your TV's coax port. This volition non result in high definition paradigm.
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3

Connect the power adapter to the wall outlet. Plug it in to the Power connector on the back of the box.
4

Switch your TV to the right input. If you continued the box to an HDMI port on your Television receiver, switch to the HDMI input that matches that port. If you lot connected the box using coax cable, switch to channel 3 or 4.
five
Connect any additional digital adapters. If y'all have multiple TVs and have agile coax outlets, you can use digital adapters to connect your cable to additional TVs. Each adapter will need its own coax wall outlet.
- Connecting a digital adapter is pretty much the same every bit a regular cable box. Utilize a coax cable to attach it to the wall outlet, and HDMI or coax cablevision to connect the adapter to the Tv, and so connect the power adapter.
- Make sure all of your digital adapters are connected and powered on before starting the activation process.
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i

Turn on the cable box. If you cable box has a Power push button, press it to turn it on. Some cable boxes will take up to 20 minutes to warm up for the starting time fourth dimension.
2
Activate on the Comcast website. The quickest mode to actuate your box is to visit the Comcast Activation site:^[1]
- Visit xfinity.com/activate.
- Enter your business relationship number and phone number.
- Wait while your cable box is activated. This may accept twenty minutes or then to complete.
three
Actuate by calling Comcast. If the online activation service isn't working, you can activate over the phone:
- Have your account number and cable box series number handy. If you have digital adapters, have the series numbers for those ready likewise.
- Call 1-855-OK-Brainstorm (ane-855-652-3446).
- Enter the requested numbers when prompted, including the telephone number associated with the account.
- Wait for your cable box to actuate. This may take upward to twenty minutes.
iv
Activate using the on-screen menu (X1 merely in select markets). If you lot're using a newer X1 box and you are in a market that supports it, you may be able to activate using the on-screen menu:^[2]
- Make sure the TV is set to the X1'south input. You should see the X1 startup screen.
- Select your language and wait while the X1 starts up. The initial startup time may accept a while to complete, and the X1 may have to download updates.
- Enter the information required to verify your account. This may be your whole phone number, the terminal four digits, or the account number.
- Select a name for your X1 box and then expect while it activates. This may take another 20 minutes or and then to complete.
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one
Avert purchasing used cablevision boxes. All Comcast cable boxes are property of Comcast, and none are authorized for sale by other people. If you purchased a cablevision box from eBay, Craigslist, or any other re-seller, Comcast will not activate it because it is really an united nations-returned rental. You should merely get cable boxes direct from Comcast for new service, replacements, or additions.
- Don't believe any list or review claiming to have Comcast Tv set cable boxes for sale. They will non actuate, and are most likely stolen.
2

Check your connections. A weak connection to your wall coax outlet or to the box itself could be causing your activation issues. Make certain the coax cable is tightened snugly at both ends.
3
Schedule a service visit. Sometimes bad or former wiring may be causing a failure to activate or receive signal. Old equipment like amplifiers, boosters, and splitters from previous installations may also be causing the problem. If this is the example, you'll need a Comcast technician to come audit and fix the lines.^[3]
- If the trouble is with your Comcast equipment or the lines leading to your house or flat, you likely won't need to pay. If the problem is with the wiring in your home, you may demand to pay to take it rewired.
4

Activate your new equipment quickly. Comcast recommends activating equipment inside vii days of the date of the order. Waiting also long may cause the order processing system to interfere with the activation.^[four]
5

Contact Comcast if you receive fault code RDK-03007. This error code is related to your account billing, and you'll demand to contact Comcast to verify your billing information and payment status.^[5]

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Add together New Question

Question

I would like captions on the screen. How practice I do information technology?

Press the bill of fare button on your remote, then become to Set Upwardly. Click the Captions tab and click CC or Closed Captioning.
Question

How practise I connect to the internet?

Become to your settings and select the "WiFi" tab. Then select your network and enter your countersign.
Question

When I move, should I take my cable boxes to the new house?

Contact your service provider. They need to actuate your new house and may want to install the old cable boxes or give you new ones.
Question

The cable box volition not come on! What tin I practice?

Brand sure it is turned on. You will be able to tell if it'southward turned on if in that location is a push button on the front of the cable box then the ring around the button should exist lit up bluish or some other color. Make sure that the cablevision box has some kind of power source and is plugged in with the correct cables and done properly.
Question

Why is my box flashing green?

When the box is flashing greenish, that means that the ability cord and coax cable are not tightly connected at both ends.
Question

I have connected everything, only I only go "Welcome. Powering up may take a few minutes." What can I do?

Unplug it from the power source. Reset your remote by holding Prepare until the light blinks dark-green, enter nine-8-1 and follow the prompts.
Question

How do I get the remote to piece of work with the box?

Each box and remote is different. Bank check the manual that came with the remote.
Question

How can I find out the IP and mac address of my cable box?

Look at the back of the cable box, and there you lot will see a modest white sticker which indicates the mac address or C mac ID.
Question

Will I accept to pay boosted charges to Comcast if I moved my cablevision box to some other Television set in my home?

No. You are charged per cablevision box; information technology doesn't matter which TV you attach it to. Be aware, though, that the connection (coax or hdmi) may be unlike, and if y'all connect an Hd box to an older, not-Hd Goggle box, you won't get the total HD clarity.
Question

What do I practice if it says one moment delight on my Comcast box but it never works?

If that'due south the error message y'all're seeing constantly on the TV screen, then the best matter to do to resolve that is to call the Comcast customer support. They'll exist able to transport signals to the box and everything will be fine.

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Comcast will not activate used cablevision Television receiver boxes. All cablevision boxes are belongings of Comcast, and all used cable boxes available for sale are unauthorized. You should only receive cablevision Television boxes directly from Comcast.

About This Article

Commodity Summary 10

1. Install and turn on the box.
2. Get to https://www.xfinity.com/activate in a browser.
three. Enter your activation details.
4. Follow the on-screen instructions.

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